Hotel Hacienda Cola Del Caballo Santiago , Santiago (Nuevo Leon)

My stay at the hotel was a mixed experience. The rooms were spacious, clean, and comfortable, but there were issues with the AC not working and the toilet missing a seat. The hotel overall needs an update, and there was a noticeable smell present at times. However, the location was beautiful with great panoramic views.

The hotel is situated in a beautiful location, surrounded by nature and offering breathtaking views. The rooms are in need of renovation and thorough cleaning, with a noticeable musty smell. The service was lacking in enthusiasm, although some members were kind and helpful. The dining options were limited, but the snack menu was convenient. The facilities need attention to detail for a more enjoyable stay.

My stay at the hotel was a mixed experience. The rooms were spacious, clean, and comfortable, but it was evident that they were very dated and in desperate need of refurbishing. The service was a bit rushed and gave the impression of being understaffed, although the staff members were kind and awesome. The location was very good with a quaint vibe and nice views, but there were some areas with trash around. The dining options were limited to takeaway Jimmy Dean breakfast sandwiches. Overall, the facilities were satisfactory, despite some drawbacks.