Hotel Hacienda Cola Del Caballo Santiago , Santiago (Nuevo Leon) ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

Carretera Cola De Caballo Km 6, Santiago (Nuevo Leon), Mexico, 67320

Hotel Hacienda Cola Del Caballo is situated on the edge of Cumbres de Monterrey National Park in Santiago, Nuevo León. The hotel is known for its natural environment, making it ideal for relaxation and family visits. It features a range of amenities that cater to leisure and comfort. The hotel is approximately 35 minutes from the center of Monterrey.

Location

Located in Santiago, the hotel is approximately 28.5 miles from the nearest airport, General Mariano Escobedo. Several nearby attractions include Cascada del Chipitin and Parque Cola De Caballo, both within a short distance. Guests have easy access to local landscapes, providing opportunities for outdoor adventures.

Rooms

The suites at Hotel Hacienda Cola Del Caballo are designed with carpeted floors and feature a dressing room. Many suites include a private balcony with views of the mountains or the pool. Each room is equipped with air conditioning and cable TV for guest convenience. Guests can also find complimentary toiletries and hairdryers in the private bathrooms.

Eat & Drink

The hotel's restaurant offers stunning views of the surrounding mountains while serving international dishes. Guests can enjoy meals in the restaurant or opt for room service for a more private dining experience. Additionally, the bar provides a range of beverages to complement the dining experience.

Leisure & Business

Hotel Hacienda Cola Del Caballo boasts multiple leisure facilities, including two swimming pool areas with whirlpools, ping pong, and card games like poker. Outdoor activities such as tennis and bike rentals are also available. The spa offers a fitness center, jacuzzi, and various massage options for relaxation.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite

Max:

2 persons

20 m²

Bed options:

2 Double beds

Pool view

Heating

Balcony

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Santiago (Nuevo Leon) 4.0 mi

Airports

General Mariano Escobedo (MTY) 42.2 mi

Plan de Guadalupe International (SLW) 69.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Serene Surroundings

“The outdoor area was beautifully designed, offering a peaceful escape to enjoy nature and spot exotic wildlife.” view full review

Nature's Retreat

“The natural beauty surrounding the hotel provided stunning views, creating a tranquil getaway that I truly appreciated.” view full review

Cozy Comfort

“The living area was inviting and cozy, perfect for relaxing after a day of exploring the beautiful outdoors.” view full review

Luxurious Baths

“The bathroom was modern and spotless, with a fantastic shower that enhanced my overall experience.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Vending machines
Fire extinguishers

Sports & Fitness

Fitness center
Tennis court

Services

Room service
Housekeeping
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business center
Meeting/ Banquet facilities

Children

Cribs
Children's menu
Children's play area

Spa & Leisure

Sun loungers
Garden area
Public Bath

Room features

Air conditioning
Heating
Dressing area
Pants press

Bathroom

Free toiletries

Room decor

Carpeted floor

Location

Carretera Cola De Caballo Km 6, Santiago (Nuevo Leon), Mexico, 67320

Map view

street view

Carretera Cola De Caballo Km 6, Santiago (Nuevo Leon), Mexico, 67320

City landmarks

Carretera a la Cola de Caballo s/n

Parque Ecoturistico Cola de Caballo

4200 ft

Cascada Cola de Caballo

1.4 mi

Waterfall

Cola de Caballo Waterfall

2.7 mi

Potrero Redondo

Cascada del Chipitin

2.5 mi

Bungee Cola de Caballo

2.5 mi

Cola de Caballo

Parque Cola De Caballo

2.7 mi

Parroquia Sagrado Corazon de Jesus

2.9 mi

Kiosco Plaza Cercado

2.9 mi

Church

parroquia san pedro apostol "El Alamo"

2.9 mi

Nearby

Hotel Hacienda Cola de Caballo

Bungee Jump

300 ft

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

beautiful views

spacious rooms

maintenance issues

smell

6.2/10

Nice

Rooms

6.0

Location

8.0

Service

5.7

Dining

5.5

3/5 based on 127 reviews

#9 of 14 Speciality lodging in Santiago based on Tripadvisor

Michael

United States of America, May 2024

6.6/10

My stay at the hotel was a mixed experience. The rooms were spacious, clean, and comfortable, but there were issues with the AC not working and the toilet missing a seat. The hotel overall needs an update, and there was a noticeable smell present at times. However, the location was beautiful with great panoramic views.

Rooms

7.0

The rooms were spacious, clean, and comfortable, but there were maintenance issues like the non-functional AC and missing toilet seat.

Service

5.0

The service felt rushed, giving the impression of being understaffed. Unfortunately, there was a lack of empathy in dealing with issues like mold and humidity in the room.

Location

8.0

The location was gorgeous, offering great panoramic views, but there were cleanliness issues in some areas with trash present.

Dining

5.0

There was no specific comment about the dining experience.

Facilities

6.0

The facilities need updating to enhance the overall guest experience.

beautiful views

maintenance issues

Mary

United States of America, December 2023

5.8/10

The hotel is situated in a beautiful location, surrounded by nature and offering breathtaking views. The rooms are in need of renovation and thorough cleaning, with a noticeable musty smell. The service was lacking in enthusiasm, although some members were kind and helpful. The dining options were limited, but the snack menu was convenient. The facilities need attention to detail for a more enjoyable stay.

Rooms

5.0

The rooms really need a good clean up and maintenance, are in desperate need of refurbishing/upgrading and have a noticeable smell.

Service

5.0

The service seemed bored and lacked enthusiasm, but there were some kind and helpful staff members.

Location

8.0

The location is really beautiful, in the middle of nature and beside the waterfall 'Cola de caballo'.

Dining

6.0

Limited dining options, but the snack menu was convenient.

Facilities

6.0

The facilities need attention to detail.

William

United States of America, November 2023

6.8/10

My stay at the hotel was a mixed experience. The rooms were spacious, clean, and comfortable, but it was evident that they were very dated and in desperate need of refurbishing. The service was a bit rushed and gave the impression of being understaffed, although the staff members were kind and awesome. The location was very good with a quaint vibe and nice views, but there were some areas with trash around. The dining options were limited to takeaway Jimmy Dean breakfast sandwiches. Overall, the facilities were satisfactory, despite some drawbacks.

Rooms

7.0

The rooms were spacious, clean, and comfortable, but very dated and in need of refurbishing.

Service

7.0

The service felt a bit rushed and understaffed, but the staff members were kind and awesome.

Location

8.0

The location was very good with a quaint vibe and nice views, but had some areas with trash around.

Dining

5.0

The dining was limited to takeaway Jimmy Dean breakfast sandwiches.